Complaints and Compliments

We are committed to investigating and resolving all complaints or concerns regarding any doctor who is a member of the IDF.  We provide a quality assured environment of clinical governance and it is therefore essential that the IDF is aware of any concerns that patients or colleagues may have regarding any member.  All complaints or concerns will be dealt with in a confidential and non-prejudicial manner.  Whenever possible the complaint will be resolved at a local level, but if considered to be of a sufficiently serious nature the Independent Sector Assessment and Advisory Committee (ISAAC) will refer this on to the General Medical Council.

Similarly we welcome compliments and praise when deserved, feedback which is useful for appraisal and revalidation.

Any complaints, concerns or compliments should be sent in writing to:

Chair, ISAAC
Independent Doctors Federation
27 Nesta Road
Woodford Green
Essex
IG8 9RG