IDF Evening Webinar - Complaints Handling in the Independent Sector

Event Details

We are delighted to invite you to our Evening Webinar with IDF’s Responsible Officer Dr Alexandra Harkins who will be presenting on Complaints Handling in the Independent Sector.

Key points that will be covered:

• The IDF Complaints Process and how this applies to connected and non-connected members
• Sharing of learning from general complaint handling issues by ISCAS (Independent Sector Complaints and Adjudication Services)

 PLEASE NOTE

Certificates of Attendance will be sent to those that have attended the full webinar. A Structured Reflective Template will be sent to you along with the link to join our webinar at least 24 hours ahead. Please ensure you are registered via our website in order that you receive a link to access the webinar.

We have prepared the IDF Zoom Webinar Software 10 Step Guide if you need help joining our webinars.